Customer Support Center
If you need help, our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. We offer convenient communication channels so you can reach us quickly about deposits, withdrawals, verification or site access. For faster service, please have your account details to hand when contacting the team. Our staff can also help with promotions and security queries and will aim to resolve routine enquiries promptly.
| Department | Contact |
|---|---|
| Customer support | [email protected], live chat 24/7, usual response within a few hours |
| General enquiries | [email protected], payments and account queries, Mon-Fri 09:00-18:00 |
| Affiliate enquiries | [email protected], partner team responds within 48 hours |
| Phone | +44 20 7946 0528, calls handled Mon-Fri 09:00-18:00 |
| Working hours | 24/7 support for live chat; email replies Mon-Fri 09:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. Allow up to 48 hours for a full response; urgent cases will be prioritised where possible.
Contact Form
Response Time
Our support team aims to respond quickly, and most enquiries are answered within one business day. Complex matters, such as payment queries or verification checks, may take longer to resolve depending on their nature and any supporting documents required. To speed things up, please include clear details and your account ID when you contact us.
Feedback
Your feedback helps us make Kaboom Slots better. Please share any ideas, suggestions or problems you spot, we read every message and use comments to improve games, promotions and site features. Send your thoughts to [email protected] or use live chat. We review submissions carefully and aim to act on useful input to improve the experience for all players.